Warranty- Mechanical parts
All our products have a 1-year warranty from date of delivery. We will replace any parts that fail if it is used as intended. Warranty is only valid for the original purchaser of the product unless it is sold to a workshop/store then of course it carries though to the customer. If you have any concerns in regards with the products feel free to contact us.
Warranty- electronic parts
Electronic parts carry a 2-year warranty when installed and used correctly. Please keep in mind that most electronics that were thought to have faults by the customer have turned out to be wiring faults at there end. The installer must have enough knowledge to use a multi meter to test voltage and resistance to determine what is faulty.
Returns/ Order cancellations
We warranty any faults, we actually pride ourselves on looking after customers 100% but we do not refund because you change your mind, ask any questions before you make a purchase.
We are located in Brisbane, Australia, where the shipment is made only by DHL Express for international orders or Australia post for domestic orders. Delivery time can vary dependant on location on average though it would be 2-4 days worldwide and 1-2 days for most of Australia.
All customs fees are payed by the customer. We will not change the value on the export papers. We cannot change the delivery address once an order has been placed however you can contact DHL and get the item redirected.